Open positions:

Posted: 9/12/2020 - Expires: Until filled

Job Title: Receptionist

Department: Customer Care

Classification: Part-time, non-exempt (25-30 hrs./wk. - 7:30 a.m. to 1:00 or 1:30 p.m., M, T, W, TH, SA)

Job Relationship: Reports to management.

Position Summary: Responsible for answering a multi-line phone, retrieving voice messages on the answering system, recording phone calls into a log, animal patient admissions for our clinic, customer/client care, handling money for adoptions, donations, and other services, assisting customers/clients with filling out adoption, clinic, and other program forms.

Essential Duties:

  • Greet customers/clients on the phone and in-person in a friendly and professional manner
  • Provide excellent customer/client services by setting appointments, and assisting them with payments.
  • Check patients in for their appointments by locating medical records and confirming services to be performed and method of payment.
  • Check patients out following their appointments by preparing and reviewing invoices, verifying charges, taking payments, and review aftercare instructions with clients.
  • Maintain reception area cleanliness and safety through general upkeep.
  • Promote Fayette Regional Humane Society programs and general goodwill among clients and staff.
  • Responsibilities include but are not limited to; answering multi-phone lines, process monetary transactions, balance end of day sheets, data entry.

Minimum Qualifications:

  • Outgoing personality with strong customer service skills.
  • Exhibit compassion towards animals and their owners.
  • Show patience and understanding when communicating with clients.
  • Must be flexible and able to handle stress in a fast-paced work environment.
  • High school diploma or equivalent
  • Able to read and understand instructions
  • Able to calculate numbers
  • Able to operate general office equipment (eg. phone, copy machine, scanner)
  • Able to operate humane society computer software
  • Able to type at a moderate speed
  • Knowledge and Skills:
    • Ability to work in a fast-paced environment with a variety of people
    • Ability to work with a computer and operational software
    • Excellent communication skills and ability to follow instructions
    • Detail-oriented and able to prioritize and perform duties efficiently and effectively

APPLY HERE

We're sorry. There are no other additional open positions at this time. Please check back!

Please email humanresources@fayetteregionalhumane.org to inquire about current or future employment opportunities or for any other questions.

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